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Oracle 1z0-1063-21 Exam Syllabus Topics:

Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
B) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
C) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
D) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service

2. Which two key criteria are used to select records when performing automerge in Oracle Customer Data Management? (Choose two.)

A) Merge link profile option
B) Data duplication profile option
C) Merge threshold profile option
D) Match threshold configuration
E) Data merge profileoption

3. Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and has built party usage filter rules. However, the rules are not working and cannot be seen in the user interface.
As an implementation advisor, what would you do to resolve this?

A) Activate filter rule before use.
B) Run the Enable Party rules job.
C) Compile filter rule before use.
D) Configure user interface pages by using Application Composer.

4. Which import mapping objects must be selected when importing an account and contact CSV file generated by Oracle Social Data and Insight Cloud service into Oracle Customer Data Management and Oracle Sales Cloud?

A) Data Cloud Account Import and Data Cloud Contact Import
B) Customer Import and Person Import
C) Social Cloud Account Import and Social Cloud Contact Import
D) Account Import and Contact Import

5. You need to automatically merge confirmed duplicate accounts without any further user intervention. These accounts are identified by invoking the DuplicateResolutionRequestService Web service. You invoke the Web service as the Admin user.
Which two need to be set up to achieve the requirement? (Choose two.)

A) Set the ZCH_USER_MERGE_REQUESTS profile option to "Yes" at the user level for the Admin user.
B) Set the ZCA_MERGE_REQUEST profile option to "Yes" at the site level.
C) Set the ZCH_USER_MERGE_REQUESTS profile option to"Allow Processing without Approval" at the site level.
D) Set the ZCA_MERGE_REQUEST profile option to "Allow Processing without Approval" at the user level for the Admin user.

Solutions: