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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A) Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
B) Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.
C) Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
D) Install the Avaya Workforce Engagement base software,followedby the HFR Package.

2. In Avaya Workforce Engagement, where is System Backup enabled?

A) System Management>General Settings>Settings
B) Enterprise Management>General Settings>Configuration
C) System Management>Enterprise> Enterprise Settings
D) System Management>Central Archive >Backup

3. What are the two primary functions of Avaya Contact Recorder Advanced (ACRA)?(Choose two)

A) Record
B) Replay
C) Quality Monitor
D) Store/Archive

4. In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility.
Which three procedures are the customer's responsibility (Choose three)

A) Antivirus installation
B) Prepare SSRS for reports ingestion.
C) SR tool software installation
D) SSL certificates preparation
E) Firewall configuration

5. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Archive database
B) Content Server
C) Interaction Applications
D) Central Archive

Solutions: