- Exam Code: CASM
- Exam Name: Certified Agile Service Manager V2.1
- Updated: Oct 20, 2026
- Q & A: 42 Questions and Answers
Peoplecert CASM actual dump : Certified Agile Service Manager V2.1
PDF Version DemoAbout Peoplecert CASM Exam Questions
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Peoplecert CASM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Applying Agile to ITSM Processes | 25% | - Agile approach to incident, problem, change, release management - Optimizing workflow and reducing constraints - Aligning processes with customer value and flow |
| Agile Service Management Concepts | 25% | - Agile Process Improvement & Agile Process Engineering - Continuous improvement: reviews, automation, evolution - Goals and characteristics of Agile service processes |
| Cultural & Organizational Aspects | 10% | - Building Agile culture and mindset - Leading change and enabling agility |
| Scrum & Agile Practices in ITSM | 15% | - Cross-functional teams, collaboration and visibility - Scrum roles, events, artifacts |
| Agile Fundamentals & Values | 25% | - Agile Manifesto core values and principles - Agile concepts, frameworks: DevOps, ITIL, SRE, Lean, Scrum - Adapting Agile thinking to service delivery |
The Peoplecert Certified Agile Service Manager V2.1 Exam: Answers Before You Buy
Whichever matches your habits — all three are built around the same Peoplecert Certified Agile Service Manager V2.1 content. The PDF version suits paper readers: print it out, mark it up, and share pages with a study partner. The PC test engine suits computer-based learners: it simulates the real exam scene, lets you set a time limit like the live CASM exam, flags your mistakes, and reminds you to re-practice them daily. The online APP includes every software function and runs on Windows, Mac, Android, and iOS. Choose the one you will actually use every day.
The CASM exam contains 40 - 42 questions to be completed in 60 - 75 minutes. That pace is exactly what the PC test engine's timed mode trains — set the same limit in practice, and the real clock stops being a surprise.
Peoplecert recommends these training options for candidates:
Official courses build understanding; a daily practice routine with expert-verified answers builds exam-day readiness. The strongest preparation uses both.
To pass the CASM exam you need 650 / 1000, and registration costs $180 - $250 USD. Set against that fee, thorough preparation is the smaller expense by far — and the one most likely to protect the larger one.
The official outline divides the CASM exam into weighted domains, including:
- Scrum & Agile Practices in ITSM (15%)
- Applying Agile to ITSM Processes (25%)
- Agile Service Management Concepts (25%)
The Peoplecert Certified Agile Service Manager V2.1 practice questions at Actual4Dumps follow these same objectives, whichever of the three study formats you use.
Yes. We understand that many candidates prefer not to advertise how they prepare. Actual4Dumps runs a strict information protection system: your personal details and your CASM exam purchase are kept secret and safe, and never disclosed to any third party. You can order the Peoplecert Certified Agile Service Manager V2.1 materials with complete peace of mind.
No mandatory prerequisites; basic ITSM knowledge and familiarity with Agile/Scrum recommended
The CASM exam is the official assessment behind the Peoplecert Certified Agile Service Manager V2.1 certification from Peoplecert. Many IT professionals pursue it as a step toward leadership roles, because the credential verifies practical command of the published objectives. Solid preparation — not luck — is what carries candidates through it.
You can register for the CASM exam through these official channels:
Book your seat only when your timed practice scores say you are ready — the registration fee is better paid once than twice.
Peoplecert Certified Agile Service Manager V2.1 Sample Questions:
Question #1
Which statement about Agile is INCORRECT?
Agile is:
- A. Brought to life via frameworks, standards, and processes
- B. A methodology
- C. A set of guiding values and principles
- D. Applicable beyond software development
Correct Answer: B 🗳️
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Question #2
What is a value stream?
- A. A set of activities that flow from the start of development to software deployment
- B. All the activities from a customer request to a delivered product or service
- C. The importance, worth, or usefulness of an IT service
- D. Enables the ability to do something when and how it is needed or desired
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
Question #3
What is a microprocess?
- A. Interrelated activities that take specific inputs and produce specific outputs
- B. A set of activities for delivering an IT service
- C. All the activities from a customer request to a delivered product or service
- D. A distinct activity that can be defined, designed, implemented, and managed independently
Correct Answer: D 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
Question #4
Which statement describes the Definition of Done?
- A. Items that need to be completed during the Sprint for success
- B. Shared understanding of expectations for an increment or backlog item
- C. From the Sprint Review, a description of what was completed during the Sprint
- D. When a Team completes all of their work for a Sprint
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
Question #5
What is the term for a process that has enough value that people are willing to use it initially?
- A. Beta Release
- B. Minimum Value Process
- C. Proof of Concept
- D. Minimum Viable Process
Correct Answer: D 🗳️
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