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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Where can you find information detailing which software versions are compatible with each other?

A) The IP Office Installation Guide
B) IP Office User Guide
C) The IP Office Technical Bulletins
D) IP Office Manager Help File

2. Which two IP Office applications can be installed on the same server? (Choose two.)

A) IP Office Voicemail Pro up to 20 voicemail ports
B) one-X Portal
C) IP Office Voicemail Pro up to 16 voicemail ports
D) CCR

3. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Time of Day Forwarding
B) Forward Hunt Group Calls
C) Incoming Call Route Fallback Destination
D) Time Profile

4. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.

A) Voicemail Lite/Pro
B) Embedded Voicemail
C) Centralized Voicemail
D) Distributed Voicemail

5. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.

Solutions: