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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if older IP Office applications are to be supported
B) if all licenses will need to be renewed
C) if hardware is compatible with the new version of IP Office
D) if telephones need to be upgraded thereby increasing downtime
E) if telephones and system features have changed between loads

2. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify from Call Status.
B) Verify the file names from the telephone menu.
C) Verify from the extension from in the Manager application.
D) Verify that the .bin file is in the Manager folder.

3. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) Preferred Edition - Messaging
B) IP500 Voice Networking Channels
C) Advanced Small Community Networking (SCAN)
D) IP500 IP Office Multi-Site Network (MSN)

4. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Lotus Messages
B) Lotus Notes
C) Microsoft office Communicator
D) MS Outlook

5. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) The 5430 DS is no longer supported.
B) Start the IP Office Manager application.
C) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
D) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
E) The 5420 DS is corrupted and must be replaced

Solutions: