- Exam Code: 920-118
- Exam Name: NNCSS-Symposium Call Center TAPVAgent install and Maint
- Updated: Aug 10, 2026
- Q & A: 50 Questions and Answers
Nortel 920-118 actual dump : NNCSS-Symposium Call Center TAPVAgent install and Maint
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Nortel 920-118 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Operational maintenance tasks
|
| Call Center Operations Management | - Agent and queue management
|
| TAPVAgent Installation | - System installation requirements
|
| Call Center Architecture Overview | - Nortel Symposium Call Center components and structure
|
| Configuration and Integration | - Symposium Call Center integration
|
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