- Exam Code: EX0-114
- Exam Name: IT Service Mgmt Foundation Bridge based on ISO/IEC 20000
- Updated: Aug 07, 2026
- Q & A: 78 Questions and Answers
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Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 EX0-114 Exam is related to Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 Certification. This exam validates the ability of a candidate to install, plan, do and check activities of Deming's cycle (PDCA) and supports the elements of audit and improvement (act) across the SMS. IT Service Management Experts and IT Service Management Master usually hold or pursue, or this certification and you can expect the same job role after completion of this certification.
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| Section | Objectives |
|---|---|
| Introduction to IT Service Management | - IT Service Management concepts
|
| The Operation of the Service Management System | - Operational service management processes
|
| The Service Management System (SMS) | - Service Management System requirements
|
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