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WGU Information Technology Management QGC1 Sample Questions:

1. What are the responsibilities of the product owner in a Scrum project?

A) Track task completion and update sprint burndown charts
B) Prioritize requirements and manage the backlog
C) Assist developers with blockers and code refactoring
D) Monitor velocity metrics and ensure team compliance

2. Which lifecycle stage of ITIL focuses on creating services and procedures?

A) Service transition (ST)
B) Service design (SD)
C) Service strategy (SS)
D) Service operation (SO)

3. What is the purpose of project communication management?

A) To ensure the right people receive the right information
B) To document who is responsible for tasks
C) To define quality standards for deliverables
D) To monitor risks that could affect communication

4. A logistics company wants to reduce fuel costs and improve route efficiency.
Which type of software would support this goal?

A) Warehouse management software
B) Supply chain management software
C) Demand forecasting software
D) Procurement management software

5. Which system supports front-line retail teams in real-time decision-making by updating sales and inventory information as activity occurs?

A) Decision support system
B) Customer relationship management system
C) Management information system
D) Online transaction processing system

Solutions: