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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce. Which two NPSP Data Import features will streamline the import of these donations? (Choose 2)

A) Schedule a Batch by updating the NPSP Scheduled Batches.
B) Schedule a Batch by checking the Process Using Scheduled Job checkbox.
C) Create a Batch and map Opportunity Primary Contact on First and Last Name.
D) Create a Batch and match Contact on First and Last Name.

2. A consultant is engaged by a nonprofit organization that wants to implement Nonprofit Cloud to digitize its siloed processes. Currently, the processes are comprised mostly of spreadsheets, notepads, and inboxes. The organization wants to have a fixed budget and a fixed scope of work (SOW). The organization already understands what is required and will clearly define all deliverables upfront. Which project management methodology describes the organization approach?

A) Agile
B) Waterfall
C) Kanban

3. A nonprofit organization uses Nonprofit Cloud. The organization is shifting from a traditional community- based social services organization that delivers benefits to the community to an organization that focuses on delivering financial capital to other organizations operating in the community. Which Nonprofit Cloud license is needed to manage and track applications for funding?

A) Program Management
B) Grantmaking
C) Outcome Management

4. A nonprofit organization provides direct care services to clients based on their individual needs. The process for clients to begin receiving services includes meeting with a caseworker for an intake evaluation that includes a series of questions to determine the client's needs and assets. Which Salesforce Industries feature can be used to create an efficient intake process?

A) Dynamic Assessments
B) Actionable Lists
C) Interaction Summaries

5. A social services nonprofit organization wants to track the conversations and collaborations that occur during meetings related to cases they are managing. The organization wants to use Compliant Data Sharing to maintain the confidentiality of the data tracked in the notes. Which Nonprofit Cloud object should the organization use for tracking?

A) Standard Notes
B) Activities
C) Interaction Summaries

Solutions: