- Exam Code: P6040-014
- Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
- Updated: Jul 31, 2026
- Q & A: 65 Questions and Answers
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| Section | Objectives |
|---|---|
| IBM SurePOS 500 System Overview | - Hardware architecture and components - System models and configurations (5x5 series) |
| Configuration and Maintenance | - Hardware configuration and BIOS settings - Preventive maintenance and diagnostics |
| Troubleshooting and Support | - Diagnostic tools and repair procedures - Common hardware and system failures |
| Software and Operating Environment | - Driver and firmware management - Supported operating systems and POS software integration |
| Installation and Deployment | - Physical setup and peripheral connection - System boot and initial configuration |
1. What is the starting point for diagnosing a problematic IBM SurePOS 5x5?
A) power on the system; pay particular attention to POST; make sure to observe the LED blinking and one beep before the system powers up
B) with the system off, reseat the DIMMs; power on thesystem
C) attach a USBCD drive containing the IBM Diagnostics for POS Systems and Peripherals; power on the system; follow any corrective action
D) refer to the start up sequence listed in the User's Guide; power on and note any differences
2. Which three Field Upgradeable Units exemplify the "virtuallytool-less" design of the IBM SurePOS 5x5? (Choose three.)
A) system board
B) processor
C) integrated 2x20 customer display
D) I/O cover
E) optional secondary video adapter
F) display panel
3. What does the firstpart of the procedure for resetting CMOS involve?
A) removing all jumper pins from location J25; waiting 15 seconds; returning them to the original position
B) removing both the backup battery and the pins from location J25 for one minute; returning both to the original position
C) repositioning J25 jumper pins from pins 1 and 2 to pins 2 and 3 for a five second interval; returning the pins to their original positions
D) removing the backup battery for one minute; then returning it to the original position
4. Which three resources can be utilized for support assistance? (Choose three.)
A) IBM Retail Store Solutions Web site
B) IBM POS QuickReference Guide
C) IBMLink
D) IBM POS Support Web site
E) IBM TechLine
F) IBM AnswerLine
5. What are three power management functions that are supported on the IBM SurePOS
5x5? (Choose three.)
A) wake on Wi-Fi
B) power up on daily alarm
C) wake on enterprise server alert
D) wake on ring
E) wake on touch
F) power up on demand
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D,F | Question # 3 Answer: C | Question # 4 Answer: A,C,E | Question # 5 Answer: B,D,E |
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