- Exam Code: BCP-620
- Exam Name: Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment
- Updated: Aug 20, 2026
- Q & A: 118 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 20% | - BES installation procedures - Network and security settings - Component configuration |
| Integration with Microsoft Exchange Environment | 25% | - Exchange Server compatibility - Messaging and collaboration integration - Service account permissions |
| BlackBerry Enterprise Server (BES) Architecture and Planning | 20% | - Infrastructure requirements - Design for scalability and high availability - Database and server sizing |
| Maintenance, Monitoring and Troubleshooting | 20% | - Backup and recovery - Common issues and resolution - Monitoring services and tools |
| Security and Policy Management | 15% | - Encryption and authentication - Compliance and access control - IT policy implementation |
1. When will BlackBerry device users be unable to send email messages from the BlackBerry device? (Choose one)
A) When the Send As permission is denied at the Mailbox Store level in MicrosoftExchange
B) When the Send As permission is denied at the user level in Active Directory for the BlackBerry ServiceAccount
C) When the BlackBerry Service Account is part of the Domain Administrators group in Active Directory
D) When the BlackBerry Service Account is part of the Local Administrators group in Active Directory
2. How many agents would be used on a BlackBerry Enterprise Server that is connecting to one Microsoft Exchange Server with 800 BlackBerry device users? (Choose one)
A) 1
B) 5
C) 4
D) 3
E) 2
3. Content protection has been enforced on all BlackBerry devices with an encryption level of "Stronger". One BlackBerry device user reports that they get an "I/O Exception error" each time they attempt to open their BlackBerry Browser. Once the administrator gathers the device logs from the user, they notice there are no exceptions printed in the device logs. "Why are no exceptions printed in the device logs? (Choose one)
A) Device logging is set to "Informational" level
B) Device logging is set to "Transactional" level
C) Device logging is set to "Warning" level
D) Device logging is set to "Debug" level
E) Device logging is set to "Trace" level
4. A company has one BlackBerry Enterprise Server with a configuration database on one Microsoft SQL 2005 Server and eight Microsoft Exchange Servers. Each Microsoft Exchange Server has ten BlackBerry Enabled users that all exist on the company BlackBerry Enterprise Server. AnServers. Each Microsoft Exchange Server has ten BlackBerry Enabled users that all exist on the company?
BlackBerry Enterprise Server. An administrator has enabled the BlackBerry Enterprise Server to utilize the complex algorithm while leaving the maximum number of agents at default. What would the maximum number of MAPI sessions on one of the BlackBerry Agents? (Choose one)
A) 50 MAPI Sessions
B) 8 MAPI Sessions
C) 80 MAPI Sessions
D) 2 MAPI Sessions
E) 100 MAPI Sessions
5. When zero downtime is requested and another BlackBerry Domain is used, what is the best method for upgrading the environment? (Choose one)
A) Migration using a phased upgrade
B) Migration using the EnterpriseTransporter.exe utility
C) Migration using the besmigrate.exe utility
D) Migration using an in-place upgrade
E) Migration using a knife edge cutover
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: E | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
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