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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost
Which product line should you offer?

A) HP ProDesk
B) HP Business Desktops
C) HP Zero Clients
D) HP ElitePad

2. What is the key advantage of the HP strategy that enables enhanced efficiency improvements and savings in workflow costs?

A) HP has scanners capable of scanning 10,000 pages per day.
B) HP has inkjet printers that offer half the cost and twice the speed of laser printers.
C) HP has Flow capabilities across the printing and scanner families.
D) HP has MFP devices capable of scanning 10.000 pages per day.

3. How does HP recycle cartridges?

A) HP encourages customers to close the loop and decide if a cartridge should be discarded or refilled.
B) HP tests every returned, empty ink cartridge for potential sale to local refillers.
C) Where possible, HP tests every returned, empty ink cartridge to see if it can be refilled.
D) HP closes the loop and manufactures new laser cartridges by using up to 25% recycled
plastics.

4. Which feature of HP MFPs should you highlight to a customer who is concerned about document scan misfeeds?

A) 200 sheet ADF
B) 8* screen
C) Automatic Duplex scanning
D) HP EveryPage

5. Your customer would like to purchase personal computing products with a fixed configuration, but over an extended period of time. Which product family should you recommend?

A) HP ProDesk
B) HP EliteDesk
C) HP ProOne
D) HP Business Desktops

Solutions: