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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. Your team is developing a Slack app that requires fetching detailed user information, including custom fields, for a report.
Which Slack API is best suited for this task?

A) Slash Commands
B) Web API using the users.list method
C) Events API
D) RTM (Real-Time Messaging) API

2. If you are building a Slack app that needs to access the list of users in a Slack workspace, which OAuth scope should be requested to align with security best practices?

A) channels:manage
B) users:read
C) chat:write
D) files:read

3. When integrating a Slack app for team collaboration, what approach aligns best with Slack's goal of a more productive work environment?

A) The app sends direct messages to managers with hourly progress reports of their team members
B) A requirement for all team members to post individual updates in the main channel at the end of each day
C) A feature that allows team members to voluntarily share progress updates in a dedicated project channel
D) The app automatically posts hourly updates on team progress in the main channel

4. A company wants to integrate their customer service platform with Slack so that every time a new customer service ticket is created, the customer support team is notified.
What is the most appropriate Slack feature to use for this integration?

A) Create a bot to periodically check for new tickets and post updates
B) Utilize slash commands for support staff to check for new tickets
C) Implement incoming webhooks to automatically post new ticket alerts in a dedicated support channel
D) Use direct messages to notify individual team members of each new ticket

5. In which scenario should you choose the Bolt framework for developing your Slack app?

A) If the app development demands direct manipulation and fine control over WebSocket connections
B) When you aim to quickly develop an interactive Slack app with features like buttons, modals, and slash commands, utilizing high-level abstractions
C) When the app requires extensive custom server configurations and non-standard communication protocols
D) When building an app that exclusively uses Slack's Block Kit with no need for handling events or interactive components

Solutions: