Latest Apr 03, 2024 Real Consumer-Goods-Cloud-Accredited-Professional Exam Dumps Questions Valid Consumer-Goods-Cloud-Accredited-Professional Dumps PDF
Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Dumps - PDF Questions and Testing Engine
The Salesforce Consumer Goods Cloud Accredited Professional certification exam covers various topics related to consumer goods, such as account and contact management, order management, pricing, promotions, and trade promotions. It also covers topics related to Salesforce's Consumer Goods Cloud, such as data modeling, data management, and reporting. Consumer-Goods-Cloud-Accredited-Professional exam is designed to test the candidate's knowledge of Salesforce's best practices and its applications to the consumer goods industry.
NEW QUESTION # 28
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
- A. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
- B. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
- C. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
- D. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
Answer: B
NEW QUESTION # 29
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the energy bar product SKU level
- B. At the custom context field level
- C. At the Alpine brand catalog level
- D. At the energy bar product category level.
Answer: D
Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
NEW QUESTION # 30
How is a promotion linked to a Retail Store?
- A. Through a Promotion Channel record
- B. Through a related list on the Retail Store Group object
- C. Through a Promotion Delivery Method
- D. Through an account associated with the Retail Store
Answer: B
NEW QUESTION # 31
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. Location
- B. Account
- C. In-Store Location
- D. Retail Store Group
- E. Retail Store
Answer: A,B,E
NEW QUESTION # 32
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating delivery tasks for the distributors and track the shipping document status
- B. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- C. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- D. By creating a report for store locations to monitor the on hand inventory
Answer: B
NEW QUESTION # 33
How can admins review the performance of the Object Detection Model?
- A. Through Einstein Bots
- B. By creating a Custom Object
- C. Through Detected Objects
- D. By enabling Custom Object Detection
Answer: C
Explanation:
https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm&type=5
Admins can review the performance of the Object Detection Model through Detected Objects, which are records that store the results of the object detection process. Detected Objects contain information such as the confidence score, the number of detections, and the bounding box coordinates for each object in an image. Admins can use reports and dashboards to analyze the Detected Objects data and evaluate the accuracy and performance of the Object Detection Model. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
NEW QUESTION # 34
Which of the following represent the three ways of performing a promotion check during an in-store visit?
- A. Individual product, Product Coupons, and Volume Promotion
- B. General Promotion, Individual Product, and Product Category
- C. Unit Promotion, Product Category, and Product Coupons
- D. Clearance Promotion, Volume Promotion, and Product Coupons
Answer: B
NEW QUESTION # 35
How is a promotion linked to a Retail Store?
- A. Through a Promotion Channel record
- B. Through a Promotion Delivery Method
- C. Through a related list on the Retail Store Group object
- D. Through an account associated with the Retail Store
Answer: A
Explanation:
Promotions are linked to Retail Stores through Promotion Channel records, which define the connection and details of the promotional activities.
NEW QUESTION # 36
Which of the following represent the three ways of performing a promotion check during an in-store visit?
- A. Individual product, Product Coupons, and Volume Promotion
- B. General Promotion, Individual Product, and Product Category
- C. Unit Promotion, Product Category, and Product Coupons
- D. Clearance Promotion, Volume Promotion, and Product Coupons
Answer: B
Explanation:
A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:
General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.
Individual Product, which checks if a specific product is part of a promotion at the store.
Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.
NEW QUESTION # 37
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
- A. Assign the Action Plans permission set to the Sales Manager .
- B. Define Assessment Indicator Definitions for Delivery task
- C. Assign the Lightning Direct store Delivery permissions set to the user
- D. Change the Action Plan Type Delivery
- E. Create an action plan template with a Delivery Task and assign it to a Visit
Answer: A,C,E
NEW QUESTION # 38
Which of the following are supported KPI Type values for Retail Store KPI records?
- A. Promotion
- B. Price
- C. Revenue
- D. Units
- E. Facing
Answer: B,C,E
NEW QUESTION # 39
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset
- A. The photo is linked to the visit record
- B. The photo is linked to the asset check task
- C. The photos Inked to the asset record
- D. The photo is sent directly to the manager's email
Answer: C
Explanation:
Field Sales Managers can access photos taken by Field Reps of defective in-store assets through the asset record to which the photos are linked. This provides a direct association between the asset and its condition.
NEW QUESTION # 40
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
- A. The Salesforce admin has not created and activated a Salesforce survey
- B. The rep is missing the Create Surveys permission
- C. A custom Assessment Task definition has not been created
- D. The Retail Execution Survey Lighting Flow has not been action
- E. A related survey invitation has not been generated
Answer: A,E
Explanation:
Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:
The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.
A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 41
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
- A. Promotions must be created and associated to retail store locations
- B. Retail Visit KPIs must be created
- C. Retail Store KPIs must be created
- D. Products must be associated to retail stores
Answer: D
NEW QUESTION # 42
When performing a search in an inventory check task which products are considered for the search?
- A. All products created by the user
- B. All products associated with the retail store
- C. All products in the organization
- D. All products owned by the user
Answer: B
Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.
NEW QUESTION # 43
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location
- A. Sales Manager- Territory Performance
- B. White Space Analysis
- C. Account Insight
- D. Sales Rep Performance
Answer: B
NEW QUESTION # 44
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
- A. Visit Recommendations rules consider the store operating hours
- B. Visit Recommendations are automatically generated by recent case activities
- C. Visit Recommendations can be created using the Next Best Action Strategy
- D. Visit Recommendations automatically take into consideration already created visits for the store
Answer: D
Explanation:
Visit Recommendations are suggestions for field reps to visit certain stores based on predefined rules and criteria. One of the correct statements about Visit Recommendations is that they automatically take into consideration already created visits for the store, meaning that they do not recommend visiting a store that already has a scheduled or completed visit within a certain time frame. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 45
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
- A. Retail Execution Lightning Plus
- B. Tableau CRM Plus Admin
- C. Tableau CRM Plus User
- D. Action Plans
- E. Lightning Direct Store Delivery
Answer: C
NEW QUESTION # 46
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
- A. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
- B. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
- C. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
- D. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
Answer: B
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
NEW QUESTION # 47
Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?
- A. Delivery Product
- B. Store Product
- C. Assessment Task Product
- D. Assortment Product
- E. Promotion Product
Answer: C,D,E
Explanation:
In the Consumer Goods Cloud data model, several objects are linked to the Product2 object. These include Assortment Product, Assessment Task Product, and Promotion Product. This linkage is essential for comprehensive product management within the Consumer Goods Cloud.
NEW QUESTION # 48
Which object is exclusively available to users in setup to perform direct store delivery?
- A. ProductTransfer
- B. Shipment
- C. Delivery Task
- D. Order
Answer: B
Explanation:
The Shipment object is specifically designed for managing direct store delivery processes, tracking the movement of goods from distribution to retail locations.
NEW QUESTION # 49
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
- A. Promotions must be created and associated to retail store locations
- B. Retail Visit KPIs must be created
- C. Retail Store KPIs must be created
- D. Products must be associated to retail stores
Answer: D
Explanation:
A data requirement to support successful creation of the Tableau CRM app for Consumer Goods Cloud is that products must be associated to retail stores. This is because the Tableau CRM app analyzes the sales performance and product distribution across different stores and segments, and identifies opportunities and gaps for product placement and availability. Without associating products to retail stores, the app cannot provide accurate and meaningful insights. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 50
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?
- A. A visual mashup that displays the required map on the promotions page
- B. The map component added to the home page
- C. The nearby map component on the promotion records page
- D. An unmanaged package from the AppExchange modified to meet the requirements
Answer: C
NEW QUESTION # 51
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
- A. Tableau CRM Growth
- B. Tableau CRM View
- C. Tableau CRM Modify All
- D. Tableau CRM Plus User
- E. CG Analytics User
Answer: D,E
NEW QUESTION # 52
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Salesforce Consumer Goods Cloud is a powerful platform that enables organizations to streamline their sales operations, improve their customer engagement, and gain greater visibility into their business processes. It is designed to help consumer goods companies manage their field sales, key accounts, and retail execution processes all in one place. By earning this certification, professionals can demonstrate their knowledge and skills in using this platform to drive business growth and success.
Salesforce Consumer Goods Cloud Accredited Professional Certification Exam is a valuable certification for individuals involved in the consumer goods industry. It validates the candidate's understanding of Salesforce's solutions for the industry and demonstrates their commitment to professional development. Passing the exam can lead to better job opportunities and higher salaries, making it a worthwhile investment for those interested in advancing their careers in the consumer goods industry.
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