Peoplecert ITIL 4 Specialist: High-Velocity IT : ITIL-4-HVIT valid dump

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. In the context of high-velocity IT, which statement about the 'four dimensions of service management' is CORRECT?

A) Differentiating digital technologies are best managed by a centralized IT organization
B) Making quick decisions without getting slowed down by data analysis enables agility
C) Controlling suppliers' investments and policies reduces the risks of cloud-based services
D) Using automated tools supports the need to deliver digital products quickly and reliably

2. A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
Which practice is being used?

A) Shift-left testing
B) Swarming
C) ChatOps
D) Kanban

3. An organization is considering its options for mitigating service continuity risks in an effort to ensure resilient operations. It has determined alternative sites that are suitable for use to resume normal operations in the event of a natural disaster, established data backup capabilities and identified manual ways of working.
Which would be the BEST option this organization could consider to complete its overall risk mitigation?

A) Ensure the physical security of the sites
B) Ensure the availability of data
C) Ensure the plan is clear and concise
D) Ensure the plan is tested

4. An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
What is the BEST conclusion?

A) The organization has focused on speed without balancing other HVIT objectives
B) The organization should stop using automation tools
C) The organization should separate development and operations teams completely
D) The organization should continue, because velocity always increases value

5. An organization is defining, with all relevant parties, the criteria that a work item must satisfy before it can be considered complete, including testing, documentation, and security checks.
What is being established?

A) Definition of done
B) Risk appetite
C) Service level agreement
D) Change model

Solutions: